Shipping policy

Thank you for shopping at Zekkio. We strive to provide the best shipping options to ensure a seamless shopping experience. Please review our shipping policy below.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We offer free standard shipping on all orders within the United States.

Standard Shipping: Estimated delivery time is 5-10 business days.
Express Shipping: Available at an additional cost. Estimated delivery time is 3-5 business days.

Shipping charges for your order will be calculated and displayed at checkout if you choose express shipping.

Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number that you can use to check the status of your shipment. Please allow 48 hours for the tracking information to become available.

Shipping to P.O. Boxes

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. However, please note that express shipping options may not be available for P.O. boxes and certain military addresses.

Shipping Delays

Please note that delivery times are estimates and may vary due to factors beyond our control, such as postal delays or weather conditions. We are not responsible for delays caused by the shipping carrier.

Damaged, Lost, or Stolen Packages

Zekkio Store not liable for any products damaged, lost, or stolen during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly at support@zekkio.com to file a claim. Please save all packaging material and damaged goods before filing a claim.

Address Changes

If you need to change the shipping address for your order, please contact us at support@zekkio.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes can be made once the order has been processed.